
S T 3 2 1 7 1 W C   B A R R A C U D A 4    SEAGATE
                                                      Native|  Translation
                                                      ------+-----+-----+-----
Form                 3.5"/SLIMLINE         Cylinders    5288|     |     |
Capacity form/unform  2175/ 2555 MB        Heads           6|     |     |
Seek time   / track   8.5/ 0.8 ms          Sector/track     |     |     |
Controller           SCSI3 WI/ULTR/SCA2    Precompensation
Cache/Buffer           512 KB MULTI-SEGMEN Landing Zone
Data transfer rate   10.000 MB/S int       Bytes/Sector      512
                     40.000 MB/S ext SYNC
Recording method     RLL 0/4/4                      operating  | non-operating
                                                  -------------+--------------
Supply voltage     5/12 V       Temperature *C         5 55    |    -40 70
Power: sleep              W     Humidity     %                 |
       standby            W     Altitude    km                 |
       idle           9.0 W     Shock        g                 |
       seek               W     Rotation   RPM      7200
       read/write         W     Acoustic   dBA
       spin-up            W     ECC        Bit
                                MTBF         h    1000000
                                Warranty Month        60
Lift/Lock/Park     YES          Certificates     CSA,EEC,EN60950,FCC,IEC950...

**********************************************************************
                        L   A   Y   O   U   T
**********************************************************************
SEAGATE  ST34371/32171WC/DC  INSTALLATION GUIDE 77767492, REV. A  3/96

  +---------------------------------------------------------+
  |1-+                                                      |
  || |J6                                                    |XX SCSI
  |+-+                                                      |XX I/O
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                                                         |XX
  |                               +---------1 J2            |
  |                               +---------+               |
  +---------------------------------------------------------+



**********************************************************************
                      J   U   M   P   E   R   S
**********************************************************************
SEAGATE  ST32171/34371-W/WC/WD INSTALLATION GUIDE 77767492 REV. A 3/93

 Jumper Setting
 ==============


    REAR VIEW    W Models only
        (TOP)                   Auxiliary
          /-----------------\  +--  -1+/---------\
      ---( XXXXXXXXXXXXXXXXX1)-+::::::|| O O O O +-----------
          \------------|----/  +  --  ++-5-G-G-12+
       68 pin I/O Cable+        ||||||   V R R V
       Connection Male          ||||||     O O
                                ||||||     U U
                                ||||||     N N
        Auxiliary option header ||||||     D D
           pin-11 +5V  ---------+|||||
           pin-10 GND  ----------+||||
           SCSI ID = 8 -----------+|||
           SCSI ID = 4 ------------+||
            or pin-6 REFIND+ ------+||
           SCSI ID = 2 -------------+|
           SCSI ID = 1 --------------+
           SCSI ID = 0 (none)


    REAR VIEW    (WC Models only)

                     80 pin I/O and DC Power Wall/bracket Connection
                     |  Female
    J1          /----|---------------\      TOP (HDA)
     ----------/ XXXXXXXXXXXXXXXXXXXX \----------
              (\-1------------------40/)    BOTTOM

     Notes on 80 pin I/O connector:
       pins  1 -  4 = +12V        41 - 44 = 12V GND
            34 - 36 = +5V         74 - 76 = 5V GND
                 37 = SYNC             77 = LEDC
                 38 = MTRON            78 = DLYDST
                 39 = SCSI A0          79 = SCSI A1
                 40 = SCSI A2          80 = SCSI A3

  Mating NC connector: AMP US p/n: 2-557103-1 straight-in, Male 80-pin
                                   2-557101-1 right angle to PCB


    RIGHT SIDE VIEW  W/WC

 BACK   +-+       J2  12345678                    TOP (HDA)  FRONT
  OF    J1+----------------------P-W-A----------------------- OF
 DRIVE  +-+           ::::::::                    BOTTOM     DRIVE
                      ||||||||
    |Terminator Power +||||||+ Enable T-Res (not used on WC/WD models)
   ++Terminator Power -+||||+- Start Delay (12 secs * ID)
   |         Reserved --+||+-- Motor Start
   |   Parity Disable ---++--- Write Protect
   |
   | +--------------------------------+
   +-+ Termination Power-source Table |
     +--------------------------------+--------------------+
     |-----....-----....-----PWA edge-----                 |
     |                                                     |
     |  1 2  | 1 2   |  1 2  |  1 2  |A Drive Supplies Bus |
     |  X *  | * X   |  * *  |  xxx  |B Drive Supplies Own |
     |  x *  | * x   |  xxx  |  * *  |C Bus Supplies Drive |
     |   A   |  B    |   C   |   D   |D Differential only: |
     |       |       |       |       |  Drive Supplies Bus |
     +-------+Default+-------+-------+---------------------+
      (not used on WC models)
 NOTE
 WD drives do not have internal terminators or any other way of adding
 internal terminators to the drive; use external active termination
 if required.


    FRONT VIEW   (W/WC)
                           +--+RESERVED! Shipped with cover installed.
                           |  +Do not remove. Do not install jumpers
               TOP (HDA)  ++---+     1
 -------------------------+::::|::::::+--
          *    BOTTOM     +----+123456
          |               J6    ||||||
     LED -+                     ||||||
                     Remote LED +||||+ ID 1
                    (pin-11 +5V) |||+- ID 2
                       Reserved -+|+-- ID 4
                                  +--- ID 8

   +----------+-------------------------------+
   | SCSI ID  |       Jumper Location         |
   |          |             PINS              |
   |          | ID8   |  ID4  |  ID2  |  ID1  |
   +----------+-------+-------+-------+-------+
   |    0     | OPEN  | OPEN  | OPEN  | OPEN  |
   +----------+-------+-------+-------+-------+
   |    1     | OPEN  | OPEN  | OPEN  | CLOSED|
   +----------+-------+-------+-------+-------+
   |    2     | OPEN  | OPEN  | CLOSED| OPEN  |
   +----------+-------+-------+-------+-------+
   |    3     | OPEN  | OPEN  | CLOSED| CLOSED|
   +----------+-------+-------+-------+-------+
   |    4     | OPEN  | CLOSED| OPEN  | OPEN  |
   +----------+-------+-------+-------+-------+
   |    5     | OPEN  | CLOSED| OPEN  | CLOSED|
   +----------+-------+-------+-------+-------+
   |    6     | OPEN  | CLOSED| CLOSED| OPEN  |
   +----------+-------+-------+-------+-------+
   |    7     | OPEN  | CLOSED| CLOSED| CLOSED|
   +----------+-------+-------+-------+-------+
   |    8     | CLOSED| OPEN  | OPEN  | OPEN  |
   +----------+-------+-------+-------+-------+
   |    9     | CLOSED| OPEN  | OPEN  | CLOSED|
   +----------+-------+-------+-------+-------+
   |   10     | CLOSED| OPEN  | CLOSED| OPEN  |
   +----------+-------+-------+-------+-------+
   |   11     | CLOSED| OPEN  | CLOSED| CLOSED|
   +----------+-------+-------+-------+-------+
   |   12     | CLOSED| CLOSED| OPEN  | OPEN  |
   +----------+-------+-------+-------+-------+
   |   13     | CLOSED| CLOSED| OPEN  | CLOSED|
   +----------+-------+-------+-------+-------+
   |   14     | CLOSED| CLOSED| CLOSED| OPEN  |
   +----------+-------+-------+-------+-------+
   |   15     | CLOSED| CLOSED| CLOSED| CLOSED|
   +----------+-------+-------+-------+-------+


   +----------+-------------------+
   | SCSI ID  |   Jumper Location |
   |          | A3 | A2 | A1 | A0 |
   |          | P80| P40| P79| P39|
   +----------+----+----+----+----+
   |    0     | 0  | 0  | 0  | 0  |
   |    1     | 0  | 0  | 0  | 1  |
   |    2     | 0  | 0  | 1  | 0  |
   |    3     | 0  | 0  | 1  | 1  |
   |    4     | 0  | 1  | 0  | 0  |
   |    5     | 0  | 1  | 0  | 1  |
   |    6     | 0  | 1  | 1  | 0  |
   |    7     | 0  | 1  | 1  | 1  |
   |    8     | 1  | 0  | 0  | 0  |
   |    9     | 1  | 0  | 0  | 1  |
   |   10     | 1  | 0  | 1  | 0  |
   |   11     | 1  | 0  | 1  | 1  |
   |   12     | 1  | 1  | 0  | 0  |
   |   13     | 1  | 1  | 0  | 1  |
   |   14     | 1  | 1  | 1  | 0  |
   |   15     | 1  | 1  | 1  | 1  |
   +----------+----+----+----+----+


 This drive is a SCAM (SCSI Configured Auto Magically) compliant
 drive. If the system into which you are installing this drive
 requires SCAM compliant drives you do not need to be concerned about
 the drive ID jumper settings, as the system automatically assigns
 your new drive the ID it wants it to have. The system may or may not
 use the existing drive ID jumper settings.

 Before you physically mount your new disc drive in your computer,
 you need to check the jumper plug settings that determine how the
 drive operates (not true of SCAM compliant systems).

 Note that there are some connector pins sticking out from the drive's
 printed circuit board (PCB) that are labeled J2 and J6 (called
 "jumper plug headers").

 Models "W" and "WD" additionally have J1-Auxiliary. Some systems may
 have a cable connected to J1-Auxiliary that allows remote setting of
 drive ID by switches or within the computer logic. It also provides a
 connection to a remote drive activity LED. Jumpers may be used on
 J1-Auxiliary.

 Note the small jumper plugs connected across pairs of pins in some
 places on these connectors.

 Note that the jumper plugs used on J2 are shaped differently and are
 smaller than those used on J6 or J1-Auxiliary. Do not use J2 plugs on
 J6 or J1-Auxiliary as this will damage the internal contacts so they
 will not subsequently stay on J2.

 The presence or absence of these jumper plugs in various places gives
 your drive information about how it is to operate in your system
 specifically. Each figure shows a diagram of one of these jumper
 headers, together with a brief description of the operational feature
 each jumper position controls.

 If this is your first hard drive, or if it replaces your existing
 hard drive, you may not need to reposition any jumpers. However,
 check the figures against your drive to see if it is configured as it
 should be for your system. Consult your computer documentation for
 information on configuring your drive. Your dealer is the best source
 for help on this. Seagate also provides support service for
 customers if your dealer can't help.


 Set Drive ID
 ------------
 If your system is "SCAM" (SCSI Configured Auto Magically) compliant,
 the system assigns the drive ID over the interface, so there is no
 need to be concerned about drive ID.

 Setting the drive ID jumpers doesn't hurt anything, but is not
 necessary.

 If your system is not "SCAM" compliant you do need to set the drive
 ID using the ID jumpers.

 Check your system documentation to see what ID it suggests you give
 the drive.

 We recommend that if your new drive will be the only hard drive,
 assign it as "Drive ID 0," which requires no drive ID jumpers
 installed. If your new drive is to be a second hard drive, assign it
 as "Drive ID 1" by placing one of the extra jumper plugs supplied in
 the enclosed plastic bag (one of the larger plugs) on the "Drive ID
 1" position.

 Double check drive ID settings for your drive or drives.


 Select Operating Features
 -------------------------
 If your new drive replaces an existing drive, you must set up the new
 drive to operate as the old drive did. Check the documentation for
 your old drive to see how the drive was set to operate.
 Normally, you should leave off the
 "Delay Motor Start,"
 "Enable Motor Start,"
 "Write Protect,"
 "Parity Disable," and
 "Termpower to SCSI Bus" jumpers. A jumper on means the feature is
 enabled, except for "Parity Disable," where a jumper on means that
 parity checking is disabled. Only "Terminator Enable" and "Term Power
 from drive" jumper positions should have a jumper on ("N" and "W"
 models only).

 Do not remove these two default jumpers or add jumpers to any of the
 other jumper positions mentioned above unless your computer system
 documentation indicates otherwise.

 Factory installed default settings are generally always correct.

 Drive models "WC" and "DC" plug directly into a bulkhead or PCB
 mounted connector. Systems using these drives have made provisions
 for terminators and selecting most options, so only "Write Protect"
 and "Parity Disable" options (on J2) must be considered for possible
 setting by a person installing a replacement drive (usually no
 change is needed). Most systems using "WC" and "DC" model drives use
 drives that have unique drive internal control firmware, so "off the
 distributor shelf" drives probably will not work in these
 installations. Firmware cannot be changed on these drives. If you are
 upgrading by installing an additional drive, consult the system
 documentation or system purchase source for help in setting up drive
 ID, options, and getting termination correct.


 I/O line terminators
 --------------------
 The SCSI I/O lines must be "terminated" at the drive connected to the
 end of the cable. If your new drive is a model "N" or "W" and is to
 be connected at the end of the cable. On J2, the "Terminator Power"
 (TP) jumper should be left in the "Term. Power From Drive" position,
 unless otherwise directed by your computer documentation.

 If your drive is to be connected at the cable connector that is not
 at the end of the cable (it is a second hard drive for your system),
 the "Terminator Enable" jumper should not be installed. Remove and
 store the jumper if there is one on the "Terminator Enable" position.
 If your drive is a model "ND" or "WD" and is the last drive at the
 end of the cable, an external terminator must be installed between
 the I/O cable and the drive.

 The external terminator may already be supplied with your system. If
 not, one must be purchased at a computer equipment store.

 The Terminator you have may not look exactly like the one in the
 figure. The "Terminator Power to SCSI Bus" jumper must also be
 installed in addition to the "Terminator power from Drive" jumper.

 If installing a "WC" or "DC" model drive see system documentation.
 These drives have no terminators, nor do they furnish terminator
 power to the I/O bus. Terminators are in the Host system.



**********************************************************************
                      I   N   S   T   A   L   L
**********************************************************************
SEAGATE  ST34371/32171/N/ND/W/WD/WC/DC INSTA.GUIDE 77767492 REV.A 3/96

 Notes On Installation
 =====================

 Installation direction
 ----------------------

     horizontally                           vertically
   +-----------------+             +--+                       +--+
   |                 |             |  +-----+           +-----+  |
   |                 |             |  |     |           |     |  |
 +-+-----------------+-+           |  |     |           |     |  |
 +---------------------+           |  |     |           |     |  |
                                   |  |     |           |     |  |
                                   |  |     |           |     |  |
 +---------------------+           |  +-----+           +-----+  |
 +-+-----------------+-+           +--+                       +--+
   |                 |
   |                 |
   +-----------------+

 The drive will operate in all axis (6 directions).


 Drive configuration
 -------------------
 You can easily install your new Seagate disc drive as your first ever
 hard drive, a replacement or as a second drive in a computer system
 with an existing hard disc drive.

 Installation
 involves the following steps:

 - Drive configuration

 - Mounting

 - Informing the computer about your drive and how you want it divided
   into partitions.

 Note
 This drive is a SCAM (SCSI Configured Auto Magically) compliant
 drive. If the system into which you are installing this drive
 requires SCAM compliant drives you do not need to be concerned about
 the drive ID jumper settings, as the system automatically assigns
 your new drive the ID it wants it to have. The system may or may not
 use the existing drive ID jumper settings.

 Before you physically mount your new disc drive in your computer,
 you need to check the jumper plug settings that determine how the
 drive operates (not true of SCAM compliant systems).


 I/O line terminators
 --------------------
 The SCSI I/O lines must be "terminated" at the drive connected to the
 end of the cable. If your new drive is a model "N" or "W" and is to
 be connected at the end of the cable. On J2, the "Terminator Power"
 (TP) jumper should be left in the "Term. Power From Drive" position,
 unless otherwise directed by your computer documentation.

 If your drive is to be connected at the cable connector that is not
 at the end of the cable (it is a second hard drive for your system),
 the "Terminator Enable" jumper should not be installed. Remove and
 store the jumper if there is one on the "Terminator Enable" position.
 If your drive is a model "ND" or "WD" and is the last drive at the
 end of the cable, an external terminator must be installed between
 the I/O cable and the drive.

 The external terminator may already be supplied with your system. If
 not, one must be purchased at a computer equipment store and
 installed.

 The "Terminator Power to SCSI Bus" jumper must also be installed in
 addition to the "Terminator power from Drive" jumper.

 If installing a "WC" or "DC" model drive see system documentation.
 These drives have no terminators, nor do they furnish terminator
 power to the I/O bus. Terminators are in the Host system.


 Mounting the drive
 ------------------
 Important Precautions:
 - Make sure your computer is turned off before beginning
   installation.

 - Although switched off, your computer must remain plugged into an
   electrical outlet with an earth ground. This minimizes the
   possibility of damage from static discharge.

 - Static electrical charges can accumulate quickly on people,
   clothing and synthetic materials. The electrostatic fields due to
   these charges when brought in close proximity to susceptible
   circuit assemblies and components, can result in degraded
   reliability or immediate failure of the affected component or
   assembly.

 - Always wear a grounded wrist strap. Attach the wrist strap to the
   metal chassis of your computer. Use the antistatic pad as your work
   surface, and avoid installation in areas with static-inducing
   carpets.

 1. Begin by removing the cover of the computer. Follow the
    instructions in your computer manual. Systems that use "WC" and
    "DC" drives probably do not require cover removal, as the drives
    are mounted in a module that slides into place and plugs in.

 2. Connect the 50 or 68 pin interface cable to the hard drive
    interface connector on the SCSI host adapter card. Be careful not
    to bend the pins on the host adapter card connector. Refer to your
    SCSI host adapter manual for the location of the interface
    connector.

    The sockets on the interface cable must be matched correctly with
    the pins on your SCSI host adapter interface connector. Verify the
    location of pin 1 on the SCSI host adapter using your computer
    system's manual. Pin 1 on the interface cable is indicated by the
    stripe along the edge of the cable. Plug the cable into the hard
    drive interface connector on your SCSI host adapter.

 3. Thread the other end of the interface cable through your drive bay
    and connect to the disc drive.
    The sockets on the interface cable must be matched correctly with
    the pins on the disc drive. Pin 1 on the interface cable is
    indicated by the strip along the edge of the cable; pin 1 on the
    Seagate disc drive is the pin closest to the HDA, on the side
    closest to the four-pin power supply connector.
    Plug the interface cable into the drive connector firmly
    but carefully. The connector should cover both rows of pins.
    If you are installing a second or multiple disc drives, repeat
    this procedure using the additional drive connectors on the
    interface cable.

 4. Mount the drive in a drive bay.

 - Direct mounting: The disc drive can be mounted in the drive bay in
   any orientation permitted by the drive bay mechanical
   configuration. Be careful not to over tighten the mounting screws.
   Screws must not extend into the side drive mounting holes more than
   0.015 inches, (9/64 inches) or into the bottom mounting holes 0.20
   inches (3/16 inches). Purchase the four required 6-32 x 1/4 inch
   screws at a hardware or drive supplier store.

 - Using a special module: "WC" and "DC" drives should be fitted
   with slides or most likely, mounted in a special module that
   slides into the host equipment.

 - Drive activity LED: If the drive mounts such that the drive
   activity LED does not show when the computer cover is on, the
   computer may provide for a remote LED two conductor cable to be
   used on all models. This cable plugs into J6 on the front of the
   drive.

 "WC" and "DC" model drives have a line available in the J1-80 pin
 interface. Check system documentation to see if J1 signal is used or
 if a cable should be attached to J6.

 5. Attach a system power cable to the power connector on each drive.
    If your system does not have an extra power cable for the hard
    drive, you can purchase a Y-shaped power cable.

 6. Review each of the previous steps to verify that you have
    completed the installation correctly.

 7. Replace the cover on your computer.



**********************************************************************
                      F   E   A   T   U   R   E  S
**********************************************************************
SEAGATE  ST34371/32171N/ND/WD/W/WC/DC INSTAL.GUIDE 77767492 REV.A 3/96

 Safety instructions
 -------------------
 1. The disc drive is to be installed in a customer supplied enclosure
    where the surrounding air does not exceed 50*C.

 2. Four (4) 6-32 UNC-2A screws are required for installation. Maximum
    screw length into side of drive is 0.15 inches (9/ 64 inch) (3.81
    mm). Maximum screw length into bottom is 0.20 in. (3/16 inch)
    (5.08 mm). Screw tightening torque is 6.0 lb-in (.675 NM) max with
    minimum thread engagement of 0.12 in (1/8 inch) (3.00 mm).

 3. The power requirements are shown in the Product Information
    section.

 4. The power supply must satisfy the safety requirements for SELV
    (Safety Extra Low Voltage) circuits.

 5. Service is to be provided by trained Seagate service personnel.

 6. The incorporation of the disc drives listed in this guide into a
    customer enclosure must meet the appropriate safety requirements
    of the country in which it is used (e.g. UL 1950, CAN/CSA-C22.2
    No. 950-M89, DIN VDE 0805:1993 and EN60950: 1992 (IEC 950).

 Note
 Power must be off when connecting or disconnecting.


 Configuring the computer for your drive
 ---------------------------------------
 The hardware part of your installation should now be complete.
 Software installation informs your computer operating software about
 your Seagate disc drive characteristics. You can then divide your
 drive into partitions called "logical drives", if you want to,
 although this is not necessary.

 If you already have a hard disc drive on your computer and you are
 installing a second drive, now is a good time to evaluate the status
 and quality of your backups. Once you are satisfied with the status
 of your backups, then proceed.

 Note!
 Seagate Technology assumes no responsibility for lost user data.


 DOS Installation
 ----------------
 To install your Seagate disc drive in your computer software, consult
 your computer operating system documentation for assistance. Your
 SCSI adapter card must be able to address the capacity of this drive.


 Macintosh installation
 ----------------------
 To configure this drive in a Macintosh system, you must use a
 third-party hard disc initialization application. Most software
 vendors and computer stores that carry Macintosh software will have
 hard disc drivers available for purchase.

 Follow the instructions provided with the disc initialization
 application to complete the installation of your Seagate drive.

 Note.
 The Apple HD SC Setup utility included with your Macintosh system
 software only works on drives ordered directly through Apple.


 Unix installation
 -----------------
 There are several versions of the Unix operating system. Each of
 these handle hard disc installation in a different manner. For this
 reason, refer to your system's operation manual for information
 about how to complete the installation of this disc drive. Contact
 Seagate Technical support services for any additional information
 needed to install the drive in a Unix system.


 Other operating systems
 -----------------------
 Check your system documentation for instructions on installing new
 drives.



**********************************************************************
                      G   E   N   E   R   A   L
**********************************************************************
SEAGATE   SUPPORT SERVICES

 Seagate Technology
 ------------------
 Technical Support Services
 If you need assistance installing your drive, consult your dealer.
 Dealers are familiar with their unique system configurations and can
 help you with system conflicts and other technical issues. If you
 need additional assistance with your Seagate(r) drive or other
 Seagate products, use one of the Seagate technical support services
 listed below.

 SeaFONE at 1-800-SEAGATE (1-800-732-4283)
 Seagate's 800 number allows toll-free access to automated self-help
 services, providing answers to commonly asked questions,
 troubleshooting tips and specifications for disc drives and tape
 drives. This service is available 24 hours daily and requires a
 touch-tone phone. If you need to speak to a technical support
 engineer, dial this number and listen to the options for technical
 support. (International callers can also reach this automated
 self-help service by dialing 408-456-4496).


 Seagate Technology online services
 Using a modem, you can obtain troubleshooting tips, free utility
 programs, drive specifications and jumper settings for Seagate's
 entire product line. You can also download software for installing
 and analyzing your drive.

 SeaNET
 You can obtain technical information on Seagate drives, Seagate
 software and much more over the Internet from Seagate's World Wide
 Web home page (http://www.seagate.com) or Seagate's ftp server
 (ftp://ftp.seagate.com).

 You may also send E-mail with your questions to DiscSupport@
 Seagate.com or TapeSupport@Seagate.com.


 SeaBOARD
 SeaBOARD is a computer bulletin board system (BBS) that contains
 information about Seagate's disc and tape drive products and is
 available 24 hours daily. Set your communications software to eight
 data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
 are listed in the following table.

 BBS Location           Modem number
 United States      Disc: 408-434-1080; Tape: 408-456-4415
 England            44-1628-478011
 France                         33 1-48 25 35 95
 Germany            49-89-140-9331
 Singapore          65-292-6973
 Thailand           662-531-8111
 Australia          61-2-9756-2359
 Taiwan             886-2-719-6075

 Seagate CompuServe forum
 Online technical support for Seagate products is available on
 CompuServe. To access our technical support forum, type go seagate.
 This forum provides information similar to that found on SeaBOARD.
 In addition, you can type questions or browse through previous
 questions and answers on the forum messages.

 Seagate Technology FAX services
 SeaFAX
 You can use a touch-tone telephone to access Seagate's automated FAX
 system to receive technical support information by return FAX. This
 service is available 24 hours daily.
 Location               Telephone number
 United States          1-800-SEAGATE or 408-456-4496
 England                44-1628-894084
 Australia              61-2-9756-5170

 Seagate technical support FAX
 You can FAX questions or comments to technical support specialists 24
 hours daily. Responses are sent during business hours.
 Location               FAX number
 United States          408-944-9120
 England                        44-1628-890660
 France                 33 1-46 04 42 50
 Germany                        49-89-1430-5100
 Australia              61-2-9725-4052
 Singapore              65-293-4722
 Hong Kong              852-2368 7173
 Taiwan                 886-2-715-2923
 Korea                          82-2-556-7294/4251


 Seagate technical support
 You can talk to a technical support specialist during business hours
 Monday through Friday for one-on-one technical help.  Before calling,
 note your system configuration and drive model number (STxxxx). There
 are several technical support phone numbers available for various
 Seagate products.

 Location          Telephone  number
 United States Please dial 1-800-SEAGATE for the specific product
               telephone number.
               (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
               Pacific time, M-F)
 England       44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
               5:00 P.M., M-F)
 France        33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Germany       Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 4:00 P.M., M-F)
               Tape: 49-89-140-9333
 Australia     61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
 Singapore     65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Hong Kong     852-2368 9918
 Taiwan        886-2-514-2237
 Korea         82-2-556-8241


 SeaTDD 408-944-9121
 Using a telecommunications device for the deaf (TDD), you can send
 questions or comments 24 hours daily and exchange messages with a
 technical support specialist between 6:00 A.M. to 11:15 A.M. and
 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.


 Customer Service Centers
 Seagate direct OEM, Distribution, System Integrator and Retail
 customers should contact your Seagate Service Representative for
 warranty information.  Other customers contact your place of
 purchase.  Seagate offers comprehensive customer support for all
 Seagate drives.  Seagate customer service centers are the only
 facilities authorized to service Seagate drives. These services are
 available worldwide.

 Location                       Telephone number                FAX number
 United States          1-800-468-3472;                 405-949-6740
 Other Americas
 (Canada & Brazil)      405-949-6706;               405-949-6738
 Mexico                         525-546-6965;                   525-546-4888
 Europe, Middle
 East & Africa          31-2065-43300;              31-2065-34320
 Asia Pacific &
 Australia              65-485-3595;                    65-485-4980
 Japan                          81-3-5462-2904;                 81-3-3462-2979


 Seagate, Seagate Technology and the Seagate logo are registered
 trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
 SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
 registered trademarks of Seagate Technology, Inc. or one of its
 subsidiaries. All other trademarks or registered trademarks are the
 property of their respective owners.


