
S T 1 2 3 9 N    SEAGATE
NO MORE PRODUCED                                      Native|  Translation
                                                      ------+-----+-----+-----
Form                 3.5"/HH               Cylinders    1268|     |     |
Capacity form/unform   204/  239 MB        Heads           9|     |     |
Seek time   / track  15.0/ 4.0 ms          Sector/track   35|     |     |
Controller           SCSI2 SINGLE-ENDED    Precompensation
Cache/Buffer               KB              Landing Zone
Data transfer rate    1.250 MB/S int       Bytes/Sector      512
                      5.000 MB/S ext SYNC
Recording method     RLL 2/7                        operating  | non-operating
                                                  -------------+--------------
Supply voltage     5/12 V       Temperature *C        10 50    |    -40 70
Power: sleep              W     Humidity     %         8 90    |      5 95
       standby            W     Altitude    km    -0.305  3.048| -0.305 12.192
       idle               W     Shock        g         2       |     50
       seek               W     Rotation   RPM      3600
       read/write    11.5 W     Acoustic   dBA        43
       spin-up            W     ECC        Bit   48
                                MTBF         h     150000
                                Warranty Month        12
Lift/Lock/Park     YES          Certificates     CSA,FCC,UL478,VDE


**********************************************************************
                        L   A   Y   O   U   T
**********************************************************************
SEAGATE  ST1126/1133/1162/1186/1201/1239-N  PRODUCT MANUAL 36132-006

  Standard I/O
  ============
  +-------------------------------------------------------+
  |                                                       |XXXX Power
  |                                                 1-+   |
  |                                                 | |   |X1
  |                                    Resistor     | |   |XX
  |                                    Termination  +-+   |XX SCSI
  |                                    Packs        1-+   |XX Connec-
  |                                                 | |   |XX tor
  |                                                 | |   |XX
  |                                                 +-+   |XX
  |                                                 1-+   |XX
  |                                                 | |   |XX
  |                                                 | |   |+-1
  |                                                 +-+   || | SCSI ID
  |                                                    +-+|| |
  +----------------------------------------------------+-+++-11
                                           Termination Power






  Reoriented I/O
  ==============
  +-------------------------------------------------------+
  |                                                       |XXXX Power
  |                                                 1-+   |
  |                                                 | |   |XX
  |                                    Resistor     | |   |XX
  |                                    Termination  +-+   |XX SCSI
  |                                    Packs        1-+   |XX Connec-
  |                                                 | |   |XX tor
  |                                                 | |   |XX
  |                                                 +-+   |XX
  |                                                 1-+   |XX
  |                                                 | |   |1X
  |                                                 | |   |+-1
  |                                                 +-+   || | SCSI ID
  |                                                    +-+|| |
  +----------------------------------------------------+-+++-11
                                           Termination Power



**********************************************************************
                      J   U   M   P   E   R   S
**********************************************************************
SEAGATE  ST1126/1133/1162/1186/1201/1239-N  PRODUCT MANUAL 36132-006

 Jumper setting
 --------------

 J2   SCSI ID jumpers
 --------------------
 +----------------+-------+-------+-------+------+-------+-------+
 |    SCSI ID     | 11-12 | 10-9  | 8-7   |6-5   | 4-3   | 2-1   |
 +----------------+-------+-------+-------+------+-------+-------+
 |         0      |       |       |       |OPEN  | OPEN  | OPEN  |
 +----------------+-------+-------+-------+------+-------+-------+
 |         1      |       |       |       |OPEN  | OPEN  | CLOSED|
 +----------------+-------+-------+-------+------+-------+-------+
 |         2      |       |       |       |OPEN  | CLOSED| OPEN  |
 +----------------+-------+-------+-------+------+-------+-------+
 |         3      |       |       |       |OPEN  | CLOSED| CLOSED|
 +----------------+-------+-------+-------+------+-------+-------+
 |         4      |       |       |       |CLOSED| OPEN  | OPEN  |
 +----------------+-------+-------+-------+------+-------+-------+
 |         5      |       |       |       |CLOSED| OPEN  | CLOSED|
 +----------------+-------+-------+-------+------+-------+-------+
 |         6      |       |       |       |CLOSED| CLOSED| OPEN  |
 +----------------+-------+-------+-------+------+-------+-------+
 |         7      |       |       |       |CLOSED| CLOSED| CLOSED|
 +----------------+-------+-------+-------+------+-------+-------+
 |Enable Parity   |       |       | CLOSED|      |       |       |
 +----------------+-------+-------+-------+------+-------+-------+
 |Start/Stop      |       | CLOSED|       |      |       |       |
 +----------------+-------+-------+-------+------+-------+-------+
 |Ext.Spindle     | OPEN  |       |       |      |       |       |
 |Sync. Connection|       |       |       |      |       |       |
 +----------------+-------+-------+-------+------+-------+-------+

 Pin 1-2:   Least Significant Bit
     3-4:   Next Significant Bit
     5-6:   Most Significant Bit


 Start/Stop option
 -----------------
 When a jumper is installed on pins 9 and 10, the drive waits for a
 Start Unit command from the host before starting the spindle motor.
 The spindle motor is also stopped using this command.


 External Spindle Motor Synchronization
 --------------------------------------
 Note: this option is available on the ST1133N, ST1186N, ST1201N, and
       ST1239N only.


 Terminator Power Source Select
 ------------------------------
 ----+----+--PCB--  A-B        Drive Power Connector (Factory Default)
     |D  C|         A-C        Drive from SCSI Bus
     |B  A|         A-C & B-D  Drive from Power Connector and Provide
     +----+                    to SCSI Bus
                    B-D        Only Provide to SCSI Bus


 50-Pin SCSI Connector Pin Assignments
 -------------------------------------
    Signal    Pin No.    Signal     Pin No.
    ----------------------------------------
    -DB(0)       2       Ground       28
    -DB(1)       4       Ground       30
    -DB(2)       6       -ATN         32
    -DB(3)       8       Ground       34
    -DB(4)      10       -BSY         36
    -DB(5)      12       -ACK         38
    -DB(6)      14       -RST         40
    -DB(7)      16       -MSG         42
    -DB(P)      18       -SEL         44
    Ground      20       -C/D         46
    Ground      22       -REQ         48
    Ground      24       -I/O         50
    Terminator  26
    Power

  Note: All odd pins, except pin-25 are connected to ground. Pin-25
        is open.

 Caution: Pin 25 must not be connected to ground at the host end or
          the drive end of the cable. If the I/O connector should
          accidentally be plugged in upside down, terminator power
          would then be shorted to ground.

 The minus sign next to signals means that the asserted state is the
 low voltage of the two levels used for logic signals.


 DC Power and pin connector assignments
 --------------------------------------
      +------------+     1 = + 12 VDC
      | 1  2  3  4 |     2 = + 12 Volts return
      +------------+     3 = +  5 Volts return
                         4 = +  5 VDC



**********************************************************************
                      I   N   S   T   A   L   L
**********************************************************************
SEAGATE  ST1126/1133/1162/1186/1201/1239-N  PRODUCT MANUAL 36132-006

 Notes on installation
 =====================

 Drive mounting
 --------------

     horizontally             vertically
   +-----------------+   +--+             +--+ +------------------+
   |                 |   |  +-----+ +-----+  | |                  | x
   |                 |   |  |     | |     |  | x+----------------+x
 +-+-----------------+-+ |  |     | |     |  | ||x              x||
 +---------------------+ |  |     | |     |  | ||  x          x  ||
                         |  |     | |     |  | ||    x      x    ||
      x           x      |  |     | |     |  | ||      x  x      ||
 +------x------x-------+ |  +-----+ +-----+  | ||       xx       ||
 +-+------x--x-------+-+ +--+             +--+ ||     x    x     ||
   |       xx        |                         ||   x        x   ||
   |     x    x      |                         || x            x ||
   +---x--------x----+                         |x                x|
     x            x                           x++----------------++x
      UNACCEPTABLE!                                UNACCEPTABLE!
      Never install PC board on the Top!

 The drive may be mounted horizontally with the PC board down or on
 either side. Mounting vertically on either end is a prohibited orien-
 tation.
 For optimum performance, the drive should be formatted in the same
 position as it will be mounted in the host system.

 Do not mount the drive vertically on either end.


 Shock and vibrations
 --------------------
 All shock and vibration specifications assume that the drive is moun-
 ted in an approved orientation with the input levels at the drive
 mounting screws.

 During normal operating shock and vibration, there is no physical
 damage to the drive and performance is not degraded.

 During abnormal operating shock and vibration, there is no physical
 damage to the drive, although performance may be degraded during the
 shock or vibration episode. Drive performance will return to speci-
 fications when normal operating shock levels resume.


 Handling and Static-Discharge Precautions
 -----------------------------------------
 After unpacking, and prior to system integration, the drive may be
 exposed to potential handling and ESD hazards. It is mandatory that
 you observe standard static-discharge precautions. A grounded wrist-
 strap is preferred. Handle the drive by the frame only and always
 rest the drive on a padded surface until it is mounted in the host
 system.

 Caution: to avoid potential service problems, observe the following
 precautions:

 - Handle the drive by the edges or frame. Do not put pressure on the
   top cover or touch the circuit board.
 - Do not remove or cover factory-installed labels. They contain in-
   formation needed to service the product.
 - Do not put labels over the brather holes on the top surface of the
   drive. The breather holes must remain clear to allow air to circu-
   late.
 - If a label, other than a factory-installed label, has been placed
   over the breather holes, remove it. Do not poke holes through the
   label. This damages the filter underneath, allowing contaminants
   to enter the drive.
 - Do not use solvents to remove the adhesive residue from drive
   labels. Small amounts of solvent may get into the unit and conta-
   minate the disc.
 - Do not plug a live DC power cabel into the drive power connector.
   This damages the connector contacts.


 FCC Verification
 ----------------
 This equipment has been tested with a Class B computing device and
 has been found to comply with Part 15 of the FCC rules. These limits
 are designed to provide reasonable protection against harmful inter-
 ference in residential installations. This equipment generates, uses,
 and can radiate radio frequency energy, and if not installed and used
 in accordance with the instructions, may cause harmful interference
 to radio communications. However, there is no guarantee that will not
 occur in a particular installation.

 Caution: Any changes or modifications to the equipment by the user
 not expressly approved by the garantee or manufacturer could void the
 user's authority to operate such equipment.

 Note: This digital apparatus does not exceed the Class B limits for
 radio noise emissions from digital apparatus as set out in the radio
 interference regulations of the Canadian Department of
 communications.


 SCSI Interface
 --------------
 The interface is compatible with the mandatory subset of the ANSI
 SCSI-2 Interface Specification and the Common Command Set (CCS)
 document.

 In addition, the interface includes automatic features that relieve
 the host from the necessity of knowing the physical architecture of
 the target.

 The physical interface consists of single-ended drivers and receivers
 using asynchronous or synchronous communication protocols that
 support cable lengths of up to 6 meters and a bus interface transfer
 rate of up to 1.25 Mbytes/sec asynchronous and 5.0 Mbytes/sec
 synchronous. The drive is always a target on the SCSI bus.


 Sway
 ----
 The sway of the HDA left to right and front to rear is within the
 envelope. The sway of the HDA up and down is  .18 inches outside the
 envelope.


 SCSI Connector
 --------------
 The drive may be daisy-chained to other SCSI devices using a common
 cable. The SCSI devices at both ends of the daisy-cain are to be
 terminated. Intermediate SCSI devices shall not be terminated. All
 signals are common between all SCSI devices. The drive may be daisy-
 chained only with SCSI devices that have single-ended driver and
 receivers. A maximum of eight SCSI devices (including the Host) can
 be daisy-chained together.


 Single-Ended Drivers/Receivers
 ------------------------------
 The drive uses single-ended drivers and receivers. Terminator
 circuits should be installed only on the last drive in the daisy-
 chain.


 Cable requirements
 ------------------
 Only nonshielded cable connectors are applicate. A 50 conductor flat
 cable or 25 twisted pair cable shall be used. The maximum cable
 length is 6.0 meters. A stub length of no more than 0.1 meter is
 allowd off the mainline interconnection at any connected equipment.

 A characteristic impedance of 100    10% is recommended for un-
 shielded flat or twisted-pair ribbon cable. However, most of the
 commonly-avialable cables have a somewhat lower characteristic
 impedance. To minimize discountinuites and signal reflections, cables
 of different impedances should not be used in the same bus. If the
 same SCSI bus uses both shielded and unshielded cables, problems may
 result from impedance mismatch.

 In implementing your system, you may encounter trade-offs in
 shielding effectiveness, cable length, the number of loads, transfer
 rates, and cost to achieve satisfactory system operation.

 A minimum conductor size of 28 AWG should be used to minimize noise
 effects.


 External Spindle Motor Synchronization
 --------------------------------------
 Note: this option is available on the ST1133N, ST1186N, ST1201N, and
       ST1239N only.

 The external spindle motor synchronization option allows for synchro-
 nized rotation of multiple disc drives in a system. Drives configured
 to source a spindle clock signal are not interchangeable with drives
 configured to one of the following modes:

 Use internal spindle clock, omit spindle reference clock.

   - Use external spindle clock with a line terminator.
   - Use external spindle clock without the line terminator.

 The spindle rotation synchronization uses one of the following
 methods:

 - Reference clock is generated by the controller. All the disc drives
   are connected radially to the controller. Each end must be
   terminated.

 Reference clock is generated by a master disc drive. All disc drives
 are connected in parallel (daisy-chain) to the master disc drive. The
 master disc drive end and the last drive in the chain must be
 terminated. The cable consists of two #28 AWG wires. The maximum
 cable length is 20 ft (6.1 meters). The external spindle clock
 connector header is mounted on the disc drive main PCB. Posistion 6
 of the SCSI ID Address and Option Select Jumpers is used for the
 external spindle clock connection.

 The external spindle clock signal shares balanced differential
 drivers, balanced differential receivers and terminators with the
 data transfer section.


 Terminators
 -----------
 There are three internal drive I/O termination SIP resistor modules
 that plug into sockets on the PC board. You can order the drive with
 or without these terminators, depending on the application. All
 single initiator/single target applications require that the
 initiator and drive be terminated. Daisy-chain applications require
 that only the units at each end of the daisy-chain be terminated. All
 other peripherals on the chain should not be terminated.

 All interface signals with the drive are single-ended and must be
 terminated with 220  to   5V and 330  to ground at each end ot the
 total cable. All signals use open collector of three state drivers.

 Note: Remove terminator resistor packs where terminators are not
 required. Removal of terminator power source selection jumper does
 not disconnect the terminator resistors from the circuit.


 Terminator Power
 ----------------
 The drive can be configured to supply terminator power for the SCSI
 Bus. The drive also may be configured to accept terminator power via
 Pin 26 of the SCSI bus or to provide terminator power for optional
 internal termination resistors via the drive power connector. If
 terminators are installed, jumpers must also be installed.


 DC Power Specification
 ----------------------
 Except during the write procedure, power may be applied or removed in
 any sequence without loss of data or damage to the drive. If you turn
 off the power during the write procedure, you may lose the data
 beeing written.

 A   10% tolerance for 5 VDC and +10/-15% tolerance for the 12 VDC is
 permissible during the first 10 seconds of power up. A voltage
 tolerance of   5% must be maintained after this initial start period.



**********************************************************************
                      F   E   A   T   U   R   E  S
**********************************************************************
SEAGATE  ST1126/1133/1162/1186/1201/1239-N PRODUCT MANUAL 36132-006

 Introduction
 ------------
 These products are high capacity, high performance drives incor-
 porating an embedded SCSI controller.
 The SCSI Interface used in the Swift drive is compatible with the
 ANSI SCSI standard and the Common Command Set (CCS) document,
 Revision 4.B. Swift SCSI interface drives are classified as
 "intelligent peripherals." These drives provide Level 2 conformance
 with the ANSI SCSI standard.

 UL/CSA Listing
 --------------
 The Swift SCSI disc drives comply with UL 478 and UL 1950, CSA C22.2
 No. 220-M1986, VDE 0806/8.81 and EN 60 950/1.88

 VDE Listing
 -----------
 The Swift SCSI disc drives comply with VDE 0806/8.81 and
 EN 60 950/1.88


 Format capacity
 ---------------
 The sector size is user-selectable (256-4,096) at format time. The
 user may modify the sector size before issuing a format command and
 obtain different formatted capacities. User available will depend on
 the spare reallocation method selected.

 The maximum execution time for a format command is 20 minutes.


 Reliability
 -----------
 Read error rates are measured with automatic retries and data
 correction with ECC enabled and all flaws reallocated. MTBF is
 measured at nominal power, sea level, and 40*C ambient temperature.

 MTBF  150,000 power on hours
 MTTR  30 Minutes


 Seek Time Definition and Timing
 -------------------------------
 Seek time is a true statistical average (at least 5,000 measure-
 ments) of seek time less drive internal and external host overhead.
 All measurements are calculated under nominal conditions of tempera-
 ture, voltage and horizontal orientation.
 Track-to-track access time is the average of all possible single-
 track seeks in both directions. Average seek time is measured by
 executing seek in both directions between random cylinders or Logi-
 cal Block Addresses (LBA). Full-stroke access time is one-half the
 time needed to seek from LBA zero to the maximum LBA and back to LBA
 zero.

 Note: Host overhead varies between systems and cannot be specified.
       Drive internal overhead is measured by issuing a no-motion seek
       from the highest Logical Block Address. Overhead is typically
       less than 1.5
                                          |ST11**N |
        ----------------------------------+--------+
        Track-to-Track         msec. typ. |   4    |
                               msec. max. |   5    |
                       Average msec. typ. |  15    |
                       Average msec. max. |  16    |
        Full-Stroke            msec. typ. |  33    |
                               msec. max. |  35    |
        Latency                msec. avg. |   8.33 |
        ----------------------------------+--------+


 SCSI Bus
 --------
 Communication on the SCSI bus is allowed between only two SCSI
 devices at a time. There can be a maximum of eigth SCSI devices
 including the host computer(s) connected to the SCSI bus. Each SCSI
 device has a SCSI ID bit assigned. The SCSI ID is assigned by
 installing from zero to three jumper plugs onto a connector in a
 binary coded configuration during system configuration.

 When two SCSI devices communicate on the SCSI Bus one acts as an
 initiator and the other acts as a target. The initiator (typically a
 host computer) originates an operation and the target performs the
 operation. The drive always operates as a target.

 The Host Adapter/Initiator must be identified by one of the eight
 SCSI Device Addresses. When installing drives on the SCSI Bus make
 sure no drive has the same address as the Host Adapter.

 Certain SCSI bus functions are assigned to the initiator and certain
 SCSI bus functions are assigned to the target. The initiator will
 select a particular target. The target will request the transfer of
 Command, Data, Status or other information on the data bus.


 Thermal Compensation
 --------------------
 The Thermal Compensation operation compensates for thermal-related
 position offset on the selected head. Thermal Compensation is per-
 formed during startup and every 2 minutes thereafter. This periodic
 compensation coincides with a host command service operation. The
 last command execution time will increase by 100 msec. typical or
 125 msec. maximum.


 Read/Write Head Auto-Park
 -------------------------
 Upon power-down, the read/write heads automatically move to the
 shipping zone. All portions of the head/slider assembly park inboard
 of the maximum data cylinder. When power is applied, the heads re-
 calibrate to Track 0.


 Start/Stop Time
 ---------------
 After DC power has been applied, the drive becomes ready within 20
 seconds unless the Motor Start option is disabled. During this time,
 the drive responds to the SCSi interface. Stop time is about 10
 seconds if the drive was commanded to stop and DC power was not
 removed. Otherwise, no dynamic braking is applied, so stop time is
 considerably longer than 10 seconds.

 If the Motor Start option is enabled the internal controller accepts
 a Motor Start, Inquiry, or Request Sense command via the SCSI inter-
 face 3 seconds after DC power has been applied. After the Motor Start
 command has been received, the drive becomes ready for read/write
 operations within 20 seconds. During this time, the drive responds to
 the SCSI interface.

 Note: Do not move the drive until the motor has come to a complete
       stop.

 There is no power control switch on the drive.



**********************************************************************
                      G   E   N   E   R   A   L
**********************************************************************
SEAGATE   SUPPORT SERVICES

 Seagate Technology
 ------------------
 Technical Support Services
 If you need assistance installing your drive, consult your dealer.
 Dealers are familiar with their unique system configurations and can
 help you with system conflicts and other technical issues. If you
 need additional assistance with your Seagate(r) drive or other
 Seagate products, use one of the Seagate technical support services
 listed below.

 SeaFONE at 1-800-SEAGATE (1-800-732-4283)
 Seagate's 800 number allows toll-free access to automated self-help
 services, providing answers to commonly asked questions,
 troubleshooting tips and specifications for disc drives and tape
 drives. This service is available 24 hours daily and requires a
 touch-tone phone. If you need to speak to a technical support
 engineer, dial this number and listen to the options for technical
 support. (International callers can also reach this automated
 self-help service by dialing 408-456-4496).


 Seagate Technology online services
 Using a modem, you can obtain troubleshooting tips, free utility
 programs, drive specifications and jumper settings for Seagate's
 entire product line. You can also download software for installing
 and analyzing your drive.

 SeaNET
 You can obtain technical information on Seagate drives, Seagate
 software and much more over the Internet from Seagate's World Wide
 Web home page (http://www.seagate.com) or Seagate's ftp server
 (ftp://ftp.seagate.com).

 You may also send E-mail with your questions to DiscSupport@
 Seagate.com or TapeSupport@Seagate.com.


 SeaBOARD
 SeaBOARD is a computer bulletin board system (BBS) that contains
 information about Seagate's disc and tape drive products and is
 available 24 hours daily. Set your communications software to eight
 data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers
 are listed in the following table.

 BBS Location           Modem number
 United States      Disc: 408-434-1080; Tape: 408-456-4415
 England            44-1628-478011
 France                         33 1-48 25 35 95
 Germany            49-89-140-9331
 Singapore          65-292-6973
 Thailand           662-531-8111
 Australia          61-2-9756-2359
 Taiwan             886-2-719-6075

 Seagate CompuServe forum
 Online technical support for Seagate products is available on
 CompuServe. To access our technical support forum, type go seagate.
 This forum provides information similar to that found on SeaBOARD.
 In addition, you can type questions or browse through previous
 questions and answers on the forum messages.

 Seagate Technology FAX services
 SeaFAX
 You can use a touch-tone telephone to access Seagate's automated FAX
 system to receive technical support information by return FAX. This
 service is available 24 hours daily.
 Location               Telephone number
 United States          1-800-SEAGATE or 408-456-4496
 England                44-1628-894084
 Australia              61-2-9756-5170

 Seagate technical support FAX
 You can FAX questions or comments to technical support specialists 24
 hours daily. Responses are sent during business hours.
 Location               FAX number
 United States          408-944-9120
 England                        44-1628-890660
 France                 33 1-46 04 42 50
 Germany                        49-89-1430-5100
 Australia              61-2-9725-4052
 Singapore              65-293-4722
 Hong Kong              852-2368 7173
 Taiwan                 886-2-715-2923
 Korea                          82-2-556-7294/4251


 Seagate technical support
 You can talk to a technical support specialist during business hours
 Monday through Friday for one-on-one technical help.  Before calling,
 note your system configuration and drive model number (STxxxx). There
 are several technical support phone numbers available for various
 Seagate products.

 Location          Telephone  number
 United States Please dial 1-800-SEAGATE for the specific product
               telephone number.
               (6:00 A.M. to 11:15 A.M., 12:30 P.M. to 5:00 P.M.,
               Pacific time, M-F)
 England       44-1628-894083 (10:00 A.M. to 1:00 P.M., 2:00 P.M. to
               5:00 P.M., M-F)
 France        33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Germany       Disc: 49-89-140-9332; (9:30 A.M. to 12:30 P.M., 2:00
               P.M. to 4:00 P.M., M-F)
               Tape: 49-89-140-9333
 Australia     61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M-F)
 Singapore     65-290-3998 (9:00 A.M. to 12:00 P.M., 2:00
               P.M. to 5:00 P.M., M-F)
 Hong Kong     852-2368 9918
 Taiwan        886-2-514-2237
 Korea         82-2-556-8241


 SeaTDD 408-944-9121
 Using a telecommunications device for the deaf (TDD), you can send
 questions or comments 24 hours daily and exchange messages with a
 technical support specialist between 6:00 A.M. to 11:15 A.M. and
 12:30 P.M. to 5:00 P.M. (Pacific time) Monday through Friday.


 Customer Service Centers
 Seagate direct OEM, Distribution, System Integrator and Retail
 customers should contact your Seagate Service Representative for
 warranty information.  Other customers contact your place of
 purchase.  Seagate offers comprehensive customer support for all
 Seagate drives.  Seagate customer service centers are the only
 facilities authorized to service Seagate drives. These services are
 available worldwide.

 Location                       Telephone number                FAX number
 United States          1-800-468-3472;                 405-949-6740
 Other Americas
 (Canada & Brazil)      405-949-6706;               405-949-6738
 Mexico                         525-546-6965;                   525-546-4888
 Europe, Middle
 East & Africa          31-2065-43300;              31-2065-34320
 Asia Pacific &
 Australia              65-485-3595;                    65-485-4980
 Japan                          81-3-5462-2904;                 81-3-3462-2979


 Seagate, Seagate Technology and the Seagate logo are registered
 trademarks of Seagate Technology, Inc. SeaFAX, SeaFONE, SeaBOARD,
 SeaTDD, SeaNET, Medalist and DiscWizard are either trademarks or
 registered trademarks of Seagate Technology, Inc. or one of its
 subsidiaries. All other trademarks or registered trademarks are the
 property of their respective owners.


